R&D Director
We are looking for an experienced, highly technical R&D Director to lead and evolve our core production platform - a mission-critical, AI-powered system at the heart of our customer delivery across multiple business lines.
In this role, you will take end-to-end ownership of a large-scale, enterprise-grade platform delivering real-time and offline transcription and captioning services to global customers. You will lead a high-performing engineering team, drive system reliability, scalability, and efficiency, and continuously enhance the platform through smart, incremental innovation.
This is a hands-on leadership role focused on operating and improving a complex cloud-based (AWS) system powered by advanced AI models, with a strong emphasis on engineering excellence, operational rigor, and customer impact.
In this role, you will:
Lead and manage the core platform engineering teams, providing clear direction, prioritization, and hands-on guidance to ensure reliable and high-quality delivery.
Own the stability, scalability, and performance of a mission-critical production system, serving as the backbone of the company’s customer delivery.
Working with a complex system of services featuring event-driven asynchronous communication, multiple customer-facing APIs, and infrastructure as code. The codebase is primarily written in Python, Ruby, and React
Drive continuous improvement of the platform, focusing on reliability, efficiency, and incremental feature development aligned with business needs.
Drive backlog management and execution planning, ensuring clear prioritization, predictable delivery, and alignment with business goals.
Collaborate closely with Product and cross-functional stakeholders to shape priorities, balance roadmap commitments, and ensure consistent execution.
Establish strong engineering practices and operational rigor, including monitoring, incident management, and quality standards across the system.
Leverage modern AI development tools to accelerate engineering velocity, enabling teams to deliver faster while maintaining high standards of quality and maintainability.
Build strong working relationships with key stakeholders, serving as a trusted advisor and go-to partner for solving complex challenges and driving informed decisions.
Define and track key metrics (e.g., system reliability, delivery cycle time, efficiency), and use them to drive continuous improvement.
Lead hiring, onboarding, and development of top engineering talent, building a high-performing team with strong ownership and execution mindset.
In order to be great at this job, you’ll need:
Bachelor's or master's degree in computer science, Engineering, or a related field
At least 8 years of experience leading R&D teams and experienced in managing managers (team leads)
Strong technical background and hands-on experience, expertise in AWS and Python/React
Proven track record of leading the development of successful AI-powered products
Experience in building SaaS, enterprise grade, distributed infrastructure systems
Significant experience with DevOps, CI/CD, and software delivery processes
Experience with LLM and generative AI applications – an advantage
Excellent leadership, mentorship, and communication skills
Strong problem-solving skills and ability to navigate complex technical challenges
Ability to manage a broad attention span, maintaining context and driving progress across multiple parallel projects simultaneously
What makes Verbit unique?
Our team of 250 professionals builds AI-driven solutions that help the world’s leading organizations get real value from their audio and video content. We serve high-end customers across the Legal, Media and Education markets with a next-generation verbal-intelligence platform that brings AI into the core of their workflows.
Our in-house technology combines advanced LLMs, GenAI capabilities and speech AI to power everything from legal-tech automation and real-time insights to intelligent media and learning workflows. Beyond transcription or accessibility, Verbit provides actionable intelligence: smart summaries, analytics, search, knowledge extraction, legal-deposition insights and more.
With more than 3,000 global customers relying on Verbit- including top law firms, universities, enterprises and media organizations- we’re building the future of how speech data is processed, understood and used.
We’re a group of:
Tech-savvy individuals who are always open to more growth and learning opportunities
Adaptable and flexible people who thrive in a fast-paced, startup environment
Creative minds who rethink and question how to outperform past results
Effective communicators who can promote and represent Verbit’s tech and brand